E-Commerce & Retail
Recover abandoned carts, send order updates, and run festive sales broadcasts that convert.
- Abandoned cart recovery
- Order & shipping alerts
- Festive flash-sale broadcasts
Official WhatsApp Business Solution Provider
Engage customers on WhatsApp at scale
NextChat is the all-in-one WhatsApp Business API platform for modern teams. Launch broadcast campaigns, build AI chatbots, manage a shared inbox, and automate every conversation — all from one dashboard.
- Lifetime free panel
- Setup in 24 hours
- Cancel anytime
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Delivered
98.7%
Open rate
72%
Integrates with your favourite tools
ShopifyHubSpotZoho CRMSalesforceGoogle SheetsZapierMakeWooCommerceRazorpayCalendlyShopifyHubSpotZoho CRMSalesforceGoogle SheetsZapierMakeWooCommerceRazorpayCalendly
2.5B+
Messages delivered
12,000+
Businesses onboarded
98.7%
Delivery success rate
180+
Countries supported
Everything you need
One platform for every WhatsApp conversation
From marketing broadcasts to support automation — NextChat gives your team the tools to turn WhatsApp into your highest-converting channel.
Bulk Broadcast Campaigns
Send promotional broadcasts & transactional alerts to thousands of contacts in one click with smart segmentation and scheduling.
AI Chatbots & Auto-Reply
Build no-code conversational chatbots that qualify leads, answer FAQs, and route conversations to agents 24/7.
Shared Team Inbox
Multiple agents handle WhatsApp chats from a single number with assignment, internal notes, and SLA tracking.
Template Manager
Create, preview, and submit WhatsApp-approved message templates with variables, buttons, and multilingual support.
Automation & Drip Flows
Trigger sequences on opt-in, purchase, or abandonment. Visual flow builder with delays, conditions, and branching.
Real-time Analytics
Track delivery, read receipts, click-through rates, agent performance, and campaign ROI on live dashboards.
CRM & API Integrations
Native connectors for Shopify, HubSpot, Zoho, Salesforce, plus a REST API & webhooks for custom stacks.
Official BSP & Green Tick
Verified WhatsApp Business Solution Provider. We help you get the green badge and meta verification.
Get started fast
Live on WhatsApp in 4 simple steps
No technical headaches. Our team handles verification while you focus on your campaigns.
1
Connect your number
Sign up and migrate your existing WhatsApp number or get a new one. We handle official BSP onboarding in 24 hours.
2
Verify & get green tick
Submit your business for Meta verification. Our team guides you through documentation to earn the green badge.
3
Build campaigns & bots
Use the visual flow builder to create broadcasts, chatbots, and automations — no developers required.
4
Launch & measure
Send your first campaign, watch delivery and engagement in real-time, and optimise with live analytics.
Real-time analytics
Measure every message, optimise every campaign
Track delivery, read receipts, click-through rates, and agent performance on live dashboards. Know exactly what's working and scale your winners.
1,284K
Messages sent
98.2%
Read rate
41.6%
Click rate
84.2K
Active contacts
Campaign performance
Last 12 months
JanDec
Delivered & readUpdated 2 min ago
Built for every industry
Use cases that drive real results
Thousands of businesses across India use NextChat to grow revenue and delight customers on WhatsApp.
Customer Support
Turn WhatsApp into a full support desk with shared inbox, SLA, and AI-assisted replies.
- Shared team inbox
- Auto-routing & assignment
- CSAT surveys after chat
Restaurants & Food
Take orders, share digital menus, and confirm bookings directly on WhatsApp.
- Menu & order automation
- Table booking confirmations
- Loyalty reward broadcasts
Real-time analytics
Measure every message, optimise every campaign
Track delivery, read receipts, click-through rates, and agent performance on live dashboards. Know exactly what's working and scale your winners.
1,284K
Messages sent
72%
Read rate
18.4%
Click rate
84.2K
Active contacts
Campaign performance
Last 12 months
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Delivered & readUpdated 2 min ago
Beyond WhatsApp
One platform for every messaging channel
NextChat isn't just WhatsApp. Reach every customer on every channel with Bulk SMS, RCS, Voice SMS, and OTP API — all from one dashboard with transparent volume-based pricing.
Explore messaging productsBulk SMS
Send promotional & transactional SMS to millions in seconds
₹0.14 per SMS
RCS Business Messaging
The next-gen SMS with rich media, buttons & carousels
₹0.12 per message
Voice SMS / Messages
Automated voice calls to deliver messages in any language
₹0.22 per call
OTP SMS API
Lightning-fast OTP delivery with 99.9% success rate
₹0.15 per OTP
Simple, transparent pricing
Plans that scale with your conversations
Lifetime free panel — zero panel charges for WhatsApp. Monthly panel charges apply for Growth & Pro plans, with 20% off on annual billing.
Zero Panel Charges
Starter
Lifetime free panel — zero panel charges for WhatsApp.
₹0/mo
Lifetime free · No panel charges
Start Free- Zero panel charges — lifetime free
- 1 WhatsApp number
- 2 team members
- Broadcast up to 50,000 contacts/mo
- No-code chatbot builder
- Shared team inbox
- Automation & drip flows
- CRM integrations
- Priority support
Most popular
Growth
For scaling businesses running frequent campaigns.
₹800/mo
Monthly panel charge · 20% off annual
Start Free Trial- 3 WhatsApp numbers
- 5 team members
- Broadcast up to 1,00,000 contacts/mo
- No-code chatbot builder
- Shared team inbox
- Automation & drip flows
- CRM integrations
- Priority support
Pro
For high-volume marketing & support operations.
₹1,600/mo
Monthly panel charge · 20% off annual
Start Free Trial- 10 WhatsApp numbers
- 15 team members
- Broadcast up to 2,00,000 contacts/mo
- No-code chatbot builder
- Multi-agent shared inbox
- Advanced automation flows
- Custom CRM & API access
- Dedicated success manager
Enterprise
For enterprises with custom & high-volume needs.
Custom
Talk to Sales- Unlimited numbers & agents
- Volume-based message pricing
- Dedicated BSP & green-tick
- Custom API, webhooks & SSO
- Role-based access control
- 99.9% uptime SLA
- On-premise / private cloud
- 24×7 priority support
Starter plan is lifetime free with zero panel charges. Growth & Pro are monthly panel charges (20% off on annual). WhatsApp message charges billed at Meta's rates. See detailed pricing & calculator →
Loved by teams
What our customers say
★★★★★
4.9/5 from 2,400+ reviews
★★★★★
“NextChat's broadcast engine helped us recover 32% of abandoned carts in the first month. The ROI was visible within weeks.”
Aarav MehtaHead of Growth, NovaCart
★★★★★
“Our support team now handles 3x more tickets on WhatsApp with the shared inbox. Internal notes and routing are a lifesaver.”
Priya NairCustomer Experience Lead, BlueWave Support
★★★★★
“We take 60% of our orders on WhatsApp now. The chatbot handles menu browsing and order confirmation automatically.”
Rohan KapoorFounder, SpiceRoute Foods
★★★★★
“Festive campaigns on WhatsApp outperformed email 5x. NextChat's analytics let us optimise every broadcast.”
Sneha ReddyMarketing Manager, GlowBeauty
Questions & answers
Frequently asked questions
Yes. NextChat is a verified WhatsApp Business Solution Provider (BSP). We handle official API access, template approvals, and green-tick verification directly with Meta.
Ready to turn WhatsApp into your best sales channel?
Join 12,000+ businesses growing with NextChat. Lifetime free panel with zero panel charges for WhatsApp.